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TERMS OF USE
Please read all of our policies in full before inquiring, reserving or purchasing any SARAH FLOWS retreat or yoga class.
By purchasing a SARAH FLOWS retreat or yoga class you are accepting and agreeing to all Terms and Conditions stated below.
GENERAL
The following Terms and Conditions apply to anyone who has a commercial interest or relationship with SARAH FLOWS.
Please read all in full or click on the individual service that applies to your interest.
Online Yoga
BOOKINGS AND CONFIRMATION
Reservations are made through the page `Online Yoga`, the `get in touch` page, by email or by telephone. Non-confirmed or unanswered inquiries are not guaranteed reservations and are subject to availability. Reservations are guaranteed ONLY by a confirmation email from SARAH FLOWS. No contract will exist between you and SARAH FLOWS until we receive the required amount of the services.
PAYEMENT
The price is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third party transfer charges. The payement is sent by Paypal or a bank transfer. If you choose to pay by electronic transfer, please instruct your bank to charge all costs to you in order to avoid a shortfall in the amount that we receive.
We will email you our banking account details on request.
Any personal information that you provide us with will be used only for the service you requested.
To confirm your reservation we require the total amount to be paid before the start of the class. You will not access the email link to the online class until your payement has been received by us.
ONLINE YOGA CANCELATION BY YOU
You may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking and is notified to us in writing. Cancellation will take effect the day the notification is received by us.
- Cancellation made until 1 day before the date of the class: 100% of the total amount refundable.
- Within less than 1 day before date of the class: 100% of the full amount is NOT refundable.
- NO refunds during the class process.
Unfortunately, there are NO refunds available for any reason including, but not limited to:
health conditions, medical, personal, family, work emergencies, change of mind.
Once the class has begun, NO refund or part refund or unused portion of the class will be repaid in the event of cancellation by you. Bookings are for the stated period of the class. There are no refunds for any unused portion of the class. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim.
Refunds and returned payments are normally settled within 10 working days of the date of cancellation.
ONLINE YOGA CANCELLATION BY SARAH FLOWS
We reserve the right in any circumstances to cancel an online yoga class, in which case we will offer a FULL refund of all
money paid within 20 working days.
In the event of cancellation due to any exceptional circumstances such as natural disasters, terrorist activity, civil/political unrest, global pandemic or travel restrictions, FULL amount or deposit will be transferable as credit to be used within one year with SARAH FLOWS.
INSURANCE
SARAH FLOWS cannot be held responsible for any loss, accidents or/and injury within or outside the online yoga class. All students are advised to have their own life insurance
. Your insurance should cover the activity of the class as well as unexpected cancellation, sickness or injury.
HEALTH
Please be sure to advise us of any health conditions before you book. If you experience any injury or discomfort during the online yoga class then you must stop immediately and consult us. If you do not advise us of your health conditions, we reserve the right to cancel your booking.
AMENDEMANTS
Occasionally, changes may have to be made, which we reserve the right to do at any time. Such changes of the class could include, changes to the schedule, changes to the yoga teacher present, changes to where the class is held.
OUR LIABILITY FOR YOU
We do NOT accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
We are NOT liable for any injuries you may incur. Yoga classes are taken at your own risk. We are NOT liable for any medical or psychiatric conditions which may develop during or subsequent to the online yoga classes.
We are not liable for damage of your personal property.
RETREATS
BOOKINGS AND CONFIRMATION
Reservations are made through the page `MOROCCO RETREAT`, the `get in touch` page, by email or by telephone. Non-confirmed or unanswered inquiries are not guaranteed reservations and are subject to availability. Reservations are guaranteed ONLY by a confirmation email from SARAH FLOWS. No contract will exist between you and SARAH FLOWS until we receive the required deposit of the services.
PAYEMENT
The price is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third party transfer charges. If you choose to pay by electronic transfer, please instruct your bank to charge all costs to you in order to avoid a shortfall in the amount that we receive.
We will email you our banking account details on request.
Any personal information that you provide us with will be used only for the service you requested.
We require 50% of the total amount to be paid as a diposit.
RETREAT CANCELLATIONS BY YOU
You may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day the notification is received by us.
- Cancellation made until 30 days before starting date: 50% of the total amount refundable.
- Within less than 30 days before starting date: 100% of the full amount is NOT refundable.
- NO refunds during the retreat process.
Unfortunately, there are NO refunds available for any reason including, but not limited to: weather, natural disaster, acts of terrorism, flight delays or cancellation, health conditions, medical, personal, family, work emergencies, change of mind.
Once the retreat has begun, NO refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you. Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim.
Refunds and returned payments are normally settled within 10 working days of the date of cancellation.
RETREAT CANCELLATION BY SARAH FLOWS
We reserve the right in any circumstances to cancel a retreat, in which case we will offer a FULL refund of all money paid within 20 working days. In particular our retreats require a minimum number of people to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.
In the event of cancellation due to any exceptional circumstances such as natural disasters, terrorist activity, civil/political unrest, global pandemic or travel restrictions, FULL amount or deposit will be transferable as credit to be used within one year with SARAH FLOWS.
Please confirm that the retreat has reached minimum capacity before purchasing your airline tickets, if required. Flights and/or additional accommodation costs and/or general travel expenses will NOT be reimbursed if we cancel the retreat.
The additional purchase of Travel Insurance is highly recommended to provide the utmost protection and to prevent financial loss.
TRAVEL ARRANGEMENTS
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. If you arrive earlier than the first day of the retreat you will be responsible for your accommodation and transfers.
A valid Passport is required if you are leaving your home country to attend the retreat.
LIABILITY AND INSURANCE
Travel insurance is NOT included in the price of the retreat and is highly recommended for ultimate protection.
SARAH FLOWS cannot be held responsible for any loss, accidents or/and injury within or outside the premises. All guests are advised to have their own life and travel insurance. Your travel insurance should cover the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks.
Any damage done to the retreat venue is required to be reimbursed in full by the guest.
HEALTH
Please be sure to advise us of any health conditions before you book. If you experience any injury or discomfort during any activity during the retreat or yoga class, then you must stop immediately and consult us. If you do not advise us of your health conditions, we reserve the right to cancel your booking.
AMENDEMANTS
Occasionally, changes may have to be made, which we reserve the right to do at any time. Such changes on the retreat could include , changes to the schedule, changes to the Yoga teacher present for each class.
OUR LIABILITY FOR YOU
We do NOT accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
We are NOT liable for any injuries you may incur. Yoga classes are taken at your own risk. We are NOT liable for any medical or psychiatric conditions which may develop during or subsequent to the retreat and /or Yoga classes. We are not liable for loss of, or damage to, your personal property.
COMPLAINTS
If you have any problems during your retreat, please inform a member of the SARAH FLOWS immediately and they will endeavor to find a solution if possible.
Please note that we do not discriminate the dynamic of the guests in any group. All genders, ages, ethnicities, religions, ALL people are welcomed on the retreat. We cannot be responsible for the individual opinions or behavior of any group member or other guest.
TRAVELING SAFETY COVID
The organizers have adhered to the local Covid protocols and are up to date with the COVID-19 situation in their area. We have limited the maximum number of participants, so you can enjoy your experience with peace of mind.
RESCHEDULE YOUR RETREAT
We do NOT refund for all Covid-related cancellations including illness, travel, borders flight, quarantines, lockdowns. If new travel restrictions are put in place and you need to cancel or postpone your trip, you can change the dates of your retreat and reschedule your booking for FREE.
Contact us to inquire about the other available dates.
Check your local embassy and/or your destination’s official government websites for the travel restrictions in the area you plan to visit prior to booking. It is advised to check the rules for re-entering your country. As the situation continues to evolve around the world, countries have started imposing restrictions on their own nationals returning from abroad.
We are not responsible nor liable for any retreat participant who contracts Covid (any strain) before, during, or after the retreat.
MOLIETS YOGIS
Merci de vous renseigner sur les conditions d'utilisation avant de réserver un cours de yoga à Moliets.